Operator of the Year Awards 2016
Southern World NZ – “Inbound Operator of the Year”
This year allied members of the Tourism Export Council have voted Southern World NZ their number one inbound tour operator.
The value of this award is that we have been nominated and supported by our industry peers and partners. To receive this recognition from our supplier partners is testament to the dedication and commitment from our teams who work tirelessly to exceed the expectations of our clients whilst all the time maintaining the best interests of our New Zealand supplier partners. Partners who do an exceptional job on providing such fabulous experiences for our guests and make us look good!
On behalf of the entire Southern World team we want to thank the TECNZ’s allied membership for having faith in Southern World New Zealand and also congratulate New Zealand Educational Tours and Pan Pacific Travel for being finalists with us in this award.
Scenic Hotel Group – “Operator of the Year”
“It is with a great deal of pride and honour that Scenic Hotel Group accept the Tourism Export Council’s ‘2016 Operator Hotel of the Year Award’. The past year has been one of the busiest and most trying, requiring a herculean effort from our hotels and support teams to maintain our standards and high quality services that guests have become accustomed to. It is most reassuring to know that our ITO partners value us so highly and consider our group worthy winners of this award.”
Worthy finalists in the same category were Real Journeys and Southern Discoveries.
Bush & Beach – Small Business Operator of Year
A new award for 2016 is the Small Business Operator. Along with the major national and regional operators, our industry is enriched with a huge variety of small, micro and owner-operator businesses and we want to recognise their contribution to New Zealand’s visitor experience. The award application was open to both inbound and allied members.
Bush and Beach owner Ben Thornton shares “We are absolutely thrilled and grateful to be recognised by our industry peers as the inaugural winner of the Small Business Operator of the year. The calibre of finalists was very high and anyone would have been a worthy winner. Bush and Beach has been providing unique small-group tours for over 30 years now and we value our close relationship with the Inbound Tour Industry who have been a major factor in our continued success”.
Congratulations to Ziptrek and Fiordland Trips and Tramps who were other finalists in this category and all who participated”.
Tourism Export Council CEO Lesley Immink says each year the awards are hotly contested as being voted among your peers as being the best in the business for ‘doing good business’ is a great accolade that filters down to all levels of the operator teams. Inbound tour operators nominate allied supplier members and allied members nominate inbound tour operators. The applicants are judged on their innovation, marketing, business operation, communications, accessibility and industry relationships. The Board then assesses those nominated based on a points system to choose three finalists and it goes back out to the respective member groups to vote for the winners.
OPERATOR OF THE YEAR INFORMATION:
Each year, the Tourism Export Council presents its “Operator of the Year” Award to an outstanding tourism operation (allied) and inbound tour operators. This is a prestigious and much-sought after award which recognises excellence and an outstanding visitor experience. The “Operators of the Year” are presented with a trophy at the annual Tourism Conference acknowledged by their industry peers.
Past Winners of the Tourism Export Council/ITOC Operator of the Year Award
|2016||Bush & Beach – Small Business Operator of Year
Scenic Hotel Group – Operator of the Year
Southern World NZ – Inbound Operator of the Year
|2015||Real Journeys & Southern Discoveries – Operator of the Year
Pan Pacific Travel – Inbound Operator of the Year
|2014||Hobbiton Movie Set Tours – Operator of the Year
Pacific Destinationz – Inbound Operator of the Year & Distinction Triple Award Winner
|2013||Real Journeys – Operator of the Year
Pacific Destinationz – Inbound Operator of the Year (2nd year)
|2012||Scenic Hotel Group – Operator of the Year
Pacific Destinationz – Inbound Operator of the Year
|2011||Southern Discoveries – Operator of the Year
AOT New Zealand – Inbound Operator of the Year
|2010||InterCity Group – Operator of the Year
Pan Pacific Travel – Inbound Operator of the Year
|2009||Distinction Luxmore Hotel Te Anau|
|2005||The Kauri Museum|
|2003||Fullers Bay of Islands|
|2002||Hawke’s Bay Tourism|
|2001||Air New Zealand|
|2000||Alpine Guides Fox Glacier|
|1999||Polynesian Spa Rotorua|
|1998||Heritage Gateway Hotel Omarama, Mount Cook|
|1997||Larnach Castle, Dunedin|
|1996||Paradise Valley Springs, Rotorua|
|1995||Shotover Jet Ltd, Queenstown|
|1994||Agrodome Leisure Park, Rotorua|
|1993||Air New Zealand International|
|1992||Routeburn Walk Ltd, Queenstown|
|1991||Ansett New Zealand|
|1989||The Christchurch Parkroyal Hotel|
|1988||Kelly Tarlton’s Underwater World, Auckland|
|1987||Department of Conservation
As the Guardian of the New Zealand National Parks System to mark the National Parks Centennial.
|1986||Skyline Skyrides, Rotorua|
|1985||The Charter Cruise Company, Auckland|
|1984||Air Safaris & Services (NZ) Ltd, Lake Tekapo|
|1983||Rainbow Springs, Rotorua|
|1982||Mount Cook Line – Coronet Cresta Run, Queenstown|