Inbound Tour Operator Benefits
For product suppliers, working with Tourism Export Council Inbound Tour Operators provide:
- Access to international tourists – we deliver to your door.
- Repeat, volume, business.
- Extensive knowledge of international consumer needs.
- An extension of your marketing department – eliminating or reducing the need for overseas marketing.
- Access to a network of overseas offices and representatives.
- An important function in developing new markets.
- Guaranteed payment once the product is delivered.
For overseas travel companies, Tourism Export Council Inbound Tour Operators provide:
- Valuable information on existing and new products.
- Assurance that customer needs are identified and met.
- Negotiation of product availability.
- A one-stop-shop for payments and documentation, saving time and costs.
- Economies of scale in areas such as ground transport.
- Care for consumers during their stay, ensuring customer satisfaction.
- Maintenance of quality control.
- Quality guiding and language services.
- A 24-hour support service for your customers.
- Security and local knowledge in cases of emergency.
For overseas visitors – our customers – Tourism Export Council Inbound Tour Operators provide:
- Local knowledge.
- An after-hours contact point, especially for emergencies.
- Quality guiding and language services.
- Overseeing the delivery of the product and making any changes necessary during the visit.
For the New Zealand tourism industry, Tourism Export Council Tour Operators provide:
- An ambassador role.
- Development of new markets.
- Investment in overseas marketing through joint activities and tourism marketing networks with the New Zealand Tourism Board and overseas wholesalers.
- Maintenance of standards through quality delivery of New Zealand product.
- A better and more unified tourism industry through work with the Tourism Industry Association (TIA).
- A close liaison with the Australian Tourism Export Council (ATEC).