• Are you positiive, enthusiastic and self motivated?
  • Come work for an industry leading NZ Inbound Tour Company!
  • Utilise your excellent knowledge of New Zealand tourism destinations

The AOT Group is New Zealand’s largest travel distribution company. We distribute travel products throughout New Zealand, Australia and the Rest of World via our brands: AOT Inbound, ATS Pacific, Air New Zealand Holidays, Sunlover Holidays, AOT Hotels and NeeditNow.

As an Inbound Reservations Consultant (FIT), you will be responsible for providing quotations, processing bookings, and invoicing tours for a variety of clients around the world. Your positive and enthusiastic attitude, along with your self-motivation, will see you succeed in this role.

Daily, you will be responsible for the following:

  • Daily processing of bookings, fly drives, amendments and cancellations ensuring a response/confirmation to all booking requests the same day.
  • Planning and quoting itineraries – researching new product as necessary
  • Taking responsibility for the finalisation of bookings and itineraries.
  • Checking files are making the correct margins to maintain profitability.
  • Ensuring Client customer service issues are addressed promptly
  • Participating in the weekend office and week/weekend after hours rosters

As the ideal candidate you will have:

  • Previous Inbound Travel Experience
  • Excellent English communication; written and verbal
  • Well-developed computer skills, particularly Word & Excel
  • Excellent attention to detail
  • A passion for providing efficient top quality customer service
  • Tourplan knowledge would be advantageous
  • German, Italian or French language skills would also be an advantage

Be part of a team who have a passion for travel and develop your skills by join this fast growing company!

To apply, please email your cover letter and resume to careers@aot.com.au using reference number NZ 05/16

Applications close Friday, 11 March 2016

No recruitment agency enquiries thankyou.

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