Tourplan “Top Ten” Winners

Alongside co-winners Cisco Systems, EMC, Google Adwords, IBM, McAfee, Microsoft Surface Support, PTC and Red Hat in the Open Division, Tourplan and SirsiDynix were named winners in the Small Company Division (annual revenues below $500 million).

Award winners were selected by a panel of judges with expertise in Web support design and implementation, using a scoring system based on 25 separate performance criteria including:

• Overall usability, design, and navigation
• Knowledgebase and search implementation
• Interactive features
• Community engagement
• The major site development challenge

Tourplan’s site along with the other 9 winners will be profiled in a book called “The Ten Best Web Support Sites of 2014”, to be published later in the year..

“Consultant support though our global office network has a tradition of outstanding quality and we are pleased to be recognised by ASP as extending that same quality into our online support services” says Tourplan founder and CEO Peter Trumic.

The Association of Support Professionals is an international professional trade association. In addition to its annual “Ten Best” awards, the ASP publishes research reports on a wide range of support topics.

Tourplan has 5 international offices housing 70 staff with headquarters in Christchurch, New Zealand. Tourplan develops, distributes and services its system to 300 major tour operators in 57 countries.