Mt Ruapehu – Whakapapa & Turoa Ski Areas

Posted by - April 11th, 2017

Step onto the side of NZ’s largest active volcano, Mt Ruapehu. Situated within a dual World Heritage listing National Park, this spiritually and culturally significant maunga (mountain) is the highest in the North Island. You will be awestruck at the inspiring views and geological features when you take a scenic ride on two chairlifts to Knoll Ridge, New Zealand’s highest cafe. Sip on a latte or indulge in a glass of wine while you absorb the unlimited vista, hike the unique volcanic trails or learn about the history and stories of the maunga.

Whakapapa ski area on the north west slopes of My Ruapehu is New Zealand’s largest ski area, with more than 65 trails across 1050 hectares.

Turoa ski area on the south western slopes of Mt Ruapehu has Australasia’s longest vertical descent and New Zealand’s highest lift – the ”highnoon Express’.

Tomahawk – Social Media Manager

Posted by - April 5th, 2017

Promoting tourism businesses on Social Media is a dream come true job for any Social Media Manager!

This role is for someone with experience in planning creative and effective social media strategies across multiple platforms that highlight our customers’ brand and provide the ROI they deserve.

You will need to be hungry to learn and challenge yourself to stay on top of the ever-changing social landscape. New apps? You’ve already installed them. Algorithm updates? You’re ahead of the curve and adapting them before our clients or their competitors do.

You are a curator extraordinaire, a planner, a strategist and you are motivated by the results you and the team can achieve when a campaign goes off across all measurements.

You’re a strong writer with attention to detail, and you love hunting for new and innovative ways to leverage every tool and tactic the various social platforms provide. Tracking and measuring results based on data needs is an addiction.

Although the company has a phenomenal creative team, design and content experience is a strong asset that is valued in this role.

You’ll be managing clients from strategy development to channel engagement to ad campaigns, and interact with tourism clients on a global scale.

We’re looking for a social media extraordinaire with minimum 3+ years of experience who can hit the ground running. You’ll join a team of creative marketing and tourism professionals, where every day is an exciting new adventure.

Agency and/or tourism industry experience is a bonus, as is Weibo experience.

Core Skills

  • Facebook Business Manager – you live and breathe it
  • Ad campaigns management
  • Hootsuite
  • Pinterest, Snapchat, Linkedin
  • Content Management Systems
  • Strategy Development
  • Adobe Creative Suite
  • Google Analytics
  • Project Management
  • Content Production

Facebook Certification – Blueprint Certification preferred but not required

Our North Auckland office is centrally located with a park next to us, a beach not far and lots of cafes within walking distance. Our office coffee is great, our Friday afternoon celebrations are even better. We have a great team culture of “T-Hawks”, with offices in the United States and New Zealand.

To apply visit:




Air New Zealand – Group Sales Account Manager

Posted by - March 30th, 2017

Air New Zealand is recruiting a Groups Sales Account Manager

There has never been a better time to join Air New Zealand!

Recipient of the Airline of the Year 2016, we have been acknowledged for our in-flight innovations, financial performance, operational safety and motivation of our staff. A clear and compelling strategy to drive sustainable, profitable growth across the Air New Zealand Group is at the core of this success.

At Air New Zealand we go the extra mile to facilitate our group bookings for both our trade partners and direct customers. Whether it’s one of New Zealand’s top sporting teams heading to the Grand Final, the local sports club heading to National Champs, a high school group heading to Te Papa, an inbound operator showcasing Queenstown, or a conference organiser setting up a company incentive, we are committed to ‘going beyond’ to provide a seamless and positive customer experience.

Based in the Auckland CBD, as the Group Sales Account Manager you will be responsible for managing the group sales bookings for Air New Zealand’s  trade partners and direct customers to support the ongoing commercial viability of the business. Reporting to the Group Sales Manager, you will work collaboratively with various internal business areas to maximise value for the business and grow the direct channel business.

Your drive for results to “make it happen “and your ability to deal with ambiguity will be highly valued, as shall your sales driven mindset and collaborative approach to relationship building. Juggling multiple tasks concurrently shall be second nature, as you constantly strive to work proactively to remain two steps ahead ensuring everything is running at optimum efficiency.

Proven sales experience in the travel industry, preferably in an Account Management role, combined with airfares and destination knowledge will see you hit the ground running. You will maintain and grow our customer base with your winning Can Do attitude.

Drive your travel career forward today.;jsessionid=9951D0850E0A1E4F1B7B16905171E7E2?jobmc=000819CS

New Zealand losing new business due to hotel rates

Posted by - March 27th, 2017

Inside Tourism – Wed 22 March 2017

DESPITE international holiday arrivals being up 15 percent in the year to January NZ is losing up to 20 percent of new business – thanks to a shortage of hotel rooms.

As a result TEC inbound members called a meeting with hoteliers and revenue managers to discuss the lack of hotel inventory and pricing in Auckland, Rotorua and Queenstown.

TEC CEO Lesley Immink tells IT there was general recognition by all that wholesale, corporate, crew, groups and FIT business was up but limited hotel inventory and price increases, were contributing factors re the substantial loss of business for the season.

“The word from offshore trade was that NZ had reached its ceiling for accommodation pricing and careful consideration needs to be had re more price increases,” she says.

“NZ is now viewed as a very expensive destination compared to Europe and others parts of the world and we need to check our value proposition re price, such as paying 5-star prices for a 3 -star hotel, and the ability to complete itineraries.

“Not being able to complete an itinerary with our key destinations and attractions included is akin to a Kiwi wanting to travel to France but not able to visit Paris, Nice or the Beaujolais wine region – so instead they visit Germany.”

During Chinese New Year, it was reported that some product suppliers in Rotorua and Queenstown did not receive as many visitors and that spend was down. That also related to accommodation pricing as less disposable spend available to participate in attractions and activities.

“It’s the law of unintended consequences and while in the first instance high rates affect group tours and inbound clients, it has also affected product supplier profitability. “

Hoteliers told the meeting they have been releasing more wholesale rooms to trade but that the demand from ITOs and across other sectors was high and that there were not enough rooms to feed the demand, which leads to premium pricing.

“Hotels indicated that ITOs should be preparing for dynamic pricing with static pricing on the decrease and not likely to change in the future,” Ms Immink says.

“Feedback from ITOs illustrated that at times multi rooms have been available online and that some offshore agents are finding the rooms at less than the wholesale rate online which is very frustrating and damages the ITO’s reputation. This is a serious issue as once offshore travel trade stop selling NZ it hurts the relationship with offshore wholesale and retail chains who spend a lot of money and effort in promoting NZ on our behalf.”

Also of concern is the proposed Auckland Council commercial accommodation targeted rate. “ITOs are concerned for themselves and the accommodation sector should this be passed by Auckland Council. Accommodation owners and providers would need to pass on the rates increase and TEC members are not confident that offshore travel trade and consumers would be able to take any more price increases. “TEC is preparing a submission stating their support for the accommodation sector and the impacts of higher price increases to Auckland and NZ as a destination.


Prestige Pacific Tours Ltd

Posted by - March 20th, 2017

Southern Discoveries invests in new coaches for Queenstown to Milford Sound day trips

Posted by - March 7th, 2017

Tourism company Southern Discoveries is investing in a fleet of state-of-the-art coaches to service new coach and cruise day trips from Queenstown to Milford Sound.

Three new purpose-built, low-emissions Scania 400EB coaches are being constructed by one of New Zealand’s top coach manufacturers to offer excellent viewing, comfort and enhanced safety.

They feature an extra-wide glass roof that makes the most of the majestic alpine scenery on this world-renowned journey, and comfortable reclining seats with plenty of leg room.

The announcement comes as Southern Discoveries celebrates impressive growth, with significant investment over the past eight years in its Milford Sound and Queenstown operations.

CEO Tim Hunter said the company prided itself on its exceptional customer service and was always looking for new ways to improve products and services to enhance the customer experience.

“With visitor numbers to Milford Sound continuing to rise, we’re expecting strong demand for our new coach and cruise day trips from Queenstown,” he said.

“The road to Milford Sound is a tourism experience in itself, and these new coaches will enable us to offer a seamless service from Queenstown, on vehicles and vessels that are purpose-built for sightseeing.

“We’ll provide multi-lingual commentary en route and ensure we have a number of day trip options to suit the needs of a wide range of visitors.”

Southern Discoveries is Milford Sound’s original cruise operator and has been owned by the Queenstown-based Skeggs family since 2008. The company now operates six cruising vessels and has 130 staff members in Queenstown, Te Anau and Milford Sound.

The company’s range of new experiences introduced over recent years include kayaking in Milford Sound, scenic cruises on Lake Wakatipu and cycling and high country farm experiences in Queenstown.

Southern Discoveries will launch its new coach and cruise products from Queenstown to Milford Sound from August 2017.


TEC Sceptical About Freshwater Announcement

Posted by - February 24th, 2017


On the surface the Government’s Freshwater announcement yesterday looks and sounds good, but the Tourism Export Council is sceptical the release is a smokescreen that disguises the true state of New Zealand’s Freshwater status and is seeking transparency and urgency from government re New Zealand’s declining water quality in the country’s rivers, lakes and streams.

The Prime Minister announced yesterday new standards for freshwater quality with 90% of waterways swimmable by 2040 – which on paper sounds like great news. The Tourism Export Council however joins many environmental groups to voice concerns that this announcement is a rouse and simply not good enough.

Firstly, without a sense of urgency pollution of our waterways will continue to worsen for the foreseeable future – something the Tourism Industry cannot afford.

Secondly, the Government’s definition of ‘swimmable’ is vastly different to what we believe most New Zealand would consider “swimmable”.

Previous, the Government’s measure for freshwater to be safe to drink or swim in has been 260 E coli units per 100 millilitres, that had now been pushed out to 540 units and if a body of freshwater meets that standard 80 per cent of the time, it is deemed ‘swimmable’. Quite simply the goalposts have been widened to ensure more rivers and streams fall within the govt’s threshold of ‘swimmable’.

Up until now, most councils have determined recreational water quality using Ministry of Health guidelines.  Those guidelines state that if you swim somewhere with an E coli level of 550 per 100mls, you have a one in 20 chance of contracting campylobacter.  This is effectively the Govt’s new definition of swimmable – a one in 20 chance of getting sick from swimming in our rivers and streams.  Clearly – not acceptable.

The Tourism Export Council’s chief executive Lesley Immink says there is a lot at stake with potential reputational damage a risk for New Zealand.

“Today’s visitors are environmentally aware and clean water is an essential aspect for New Zealand’s tourism and primary exports future. We have to be seen to be doing all we can to live up to 100% Pure New Zealand promise, backed up by meaningful policy,” Ms Immink says.

Last year, the Council supported the Choose Clean Water Campaign which highlighted that New Zealanders wanted swimmable water.  The campaign ended with a 13,000 signature petition being presented to Parliament calling for better freshwater quality.

Since then tour operators have given a mandate to the Council to continue to advocate for the protection of the environment.

“New Zealand could become the first genuinely sustainable nation.  It has the natural assets and people to make this possible but we risk these assets being eroded by poor decision making, poor business practices and careless decisions”.

We are better than the solutions presented yesterday.

Napier City Visitor Experiences

Posted by - February 21st, 2017

National Aquarium of New Zealand – MTG Museum – Theatre – Gallery – Kennedy Park Accommodation – i-Site – Par 2 Mini Golf – Library – Municpal Theatre – Conference Centre

EZY Tours

Posted by - February 21st, 2017

Private Tours – Transfers – Chaffeur & Conceierge Services – VIP & Government Transport

Church of Good Shepherd – TEC continues to support

Posted by - February 14th, 2017

Lake Tekapo – Upkeep of the Church of the Good Shepherd

The Church of the Good Shepherd has seen increasing impacts from the influx of tourists visiting Lake Tekapo and the Mackenzie district in recent years. TEC is working with the Church to assist with enhancement of the experience for visitors, car-parking and other related issues.

While infrastructure amenity funding has been made available to provide new toilet facilities on the west side of the Tekapo footbridge, there are costs involved in maintaining the church and enhancing the experience itself that are currently being borne by the local parish (the Mackenzie Cooperating Church). TEC encourages coach operators, rental vehicle and inbound companies that visit or promote the Church of the Good Shepherd, to make a donation to help cover the costs of maintaining the Church and experience.  You can find information on how to donate here. In addition, drivers and guides can also encourage their customers to make a donation either using the website or using the onsite donations box on the side of the Church.

Many thanks for recognising that we need to honour and assist this unique New Zealand icon so that it remains a beautiful and respected Church and attraction by all visitors to Tekapo.

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