Inbound Tour Operator Benefits

For product suppliers, working with Tourism Export Council Inbound Tour Operators provide:

• Access to international tourists – we deliver to your door.
• Repeat, volume, business.
• Extensive knowledge of international consumer needs.
• An extension of your marketing department – eliminating or reducing the need for overseas marketing.
• Access to a network of overseas offices and representatives.
• An important function in developing new markets.
• Guaranteed payment once the product is delivered.

For overseas travel companies, Tourism Export Council Inbound Tour Operators provide:

• Valuable information on existing and new products.
• Assurance that customer needs are identified and met.
• Negotiation of product availability.
• A one-stop-shop for payments and documentation, saving time and costs.
• Economies of scale in areas such as ground transport.
• Care for consumers during their stay, ensuring customer satisfaction.
• Maintenance of quality control.
• Quality guiding and language services.
• A 24-hour support service for your customers.
• Security and local knowledge in cases of emergency.

For overseas visitors – our customers – Tourism Export Council Inbound Tour Operators provide:

• Local knowledge.
• An after-hours contact point, especially for emergencies.
• Quality guiding and language services.
• Overseeing the delivery of the product and making any changes necessary during the visit.

For the New Zealand tourism industry, Tourism Export Council Tour Operators provide:

• An ambassador role.
• Development of new markets.
• Investment in overseas marketing through joint activities and tourism marketing networks with the New Zealand Tourism Board and overseas wholesalers.
• Maintenance of standards through quality delivery of New Zealand product.
• A better and more unified tourism industry through work with the Tourism Industry Association (TIA).
• A close liaison with the Australian Tourism Export Council (ATEC).