The Tourism Export Council of New Zealand (TECNZ) is pleased with the outcome of its recent review with Qualmark. “I believe this process has strengthened our partnership and the team at Qualmark is fully committed to assist all our inbound tour operators to achieve a high standard of service offering” says Judy Chen, CEO of TECNZ.
All TECNZ inbound tour operator members have to complete a Qualmark assessment as part of its annual membership. The association has its own Qualmark inbound tour operator accreditation category that differentiates from non-member inbound tour operators. This also allows a closer partnership with Tourism New Zealand especially when promoting through the travel trade channels.
“New Zealand is one of the few countries that offers a national tourism quality assurance system backed by its key tourism marketing agency. The industry should embrace the value this offers and hopefully by working closely together we will be able to achieve managing our destination and the growth of our international visitors sustainably”.
Gregg Anderson, General Manager of Qualmark comments “from Qualmark’s perspective, we are delighted to be working closely with TECNZ in New Zealand and offshore to encourage the use of quality sustainable tourism businesses. TECNZ is a key partner for Qualmark. Its members handle a large number of international visitors annually and it has a strong influence on the supply chain”.
ENDS
For more information contact:
Judy Chen
027 6644 836