InterCity Expands South Island Services

National bus network InterCity today announced that it will re-start additional services across the South Island from this weekend.

The services will provide connections between Nelson – Queenstown and Christchurch – Queenstown, on routes that had remained suspended following the nationwide lock down under Alert Level 4.

CEO John Thorburn said the company was excited to resume services and reconnect communities.
“It’s great to have more of our South Island services up running again as we know they provide vital link for local communities. These new services had relied heavily on international visitors to make them viable and thanks to positive and ongoing discussions with the Ministry of Transport about providing financial support, we have decided to restart services”.

Grey District Mayor Tania Gibson was pleased to see the services back on West Coast roads.
“It’s great to have InterCity back in the region, these services provide an important economic role in connecting our communities along the West Coast”.

The new services would operate on a reduced 4 day per week schedule.
InterCity expects to announce the restart of more suspended services in the coming weeks.
Bookings can be made at intercity.co.nz

027 4913530 danielr@entradatravelgroup.com
For images/video see https://entradatravelgroup.brandkit.io/assets?tags=InterCity
About InterCity
InterCity provides New Zealanders with access to affordable, safe and reliable travel to over 600 towns, cities and communities. By comparison, Air New Zealand flights connect just 20 destinations (12 in the North Island and 8 in the South Island).

Beyond Belief – Fiordland targets domestic visitors with call to experience their own backyard

While tourism businesses scramble to adapt to the domestic market in the wake of Covid-19, Fiordland’s regional tourism organisation could argue its one step ahead of them all.

Destination Fiordland has always been justifiably proud of its operators and attractions in the lakeside townships of Te Anau and Manapouri, and the raw majesty of Fiordland National Park’s glacier-carved fiords and rugged mountains.

But with many visitors starting and finishing their Fiordland adventures in Queenstown, making a quick pit-stop in Te Anau, the tourism organisation embarked on a brand refresh in October last year.

The goal? To shout loud and clear from those mountaintops that Fiordland exemplifies all that’s good about New Zealand and is a destination in its own right, where locals value their visitors and ‘walk the talk’ about maintaining the world-class natural environment for generations to come.

The new brand ‘Fiordland – Beyond Belief’ was revealed to operators this week, setting out to target domestic travelers from day one and positioning Te Anau as ‘base camp’, while opening the eyes of international visitors to the fact there’s so much more to Fiordland than Milford Sound.

“The launch of our new brand comes at a challenging time, where fortune favours the bold,” says Destination Fiordland manager Madeleine Peacock. “Our challenge was to find a positioning that reflects all this majesty and helps drive visitation by making Fiordland a unique, inspiring, authentic and unmissable part of Aotearoa New Zealand, a place worth visiting.

“Fiordland is a must-see for international visitors but even last year we could see the untapped potential of domestic visitors. We clearly have a job to do at home, and this is a great start.”

Ms Peacock says ‘Fiordland – Beyond Belief’ conveys the scale, grandeur and mind-blowing nature of the area, and applies to everything on offer from the people who call Fiordland ‘home’ to the quality of experiences, accommodation and food, and a deep sense of connection with the environment .

“Our research has identified Kiwis desire to connect with nature, looking for real world experiences in their backyard, connecting with natural environments and ensuring those environments will be protected for generations to come – it’s about who we are as Kiwis.

“Doubtful and Dusky Sounds, the Great Walks and Lakes Te Anau and Manapouri
have to an extent been hiding in the shadow of Milford Sound, however these areas
are equally as impressive.”

Kerri James, owner operator of award-winning five-star accommodation provider
Radfords On The Lake, says she’s “absolutely delighted” with the new brand.

“People down this way epitomise Southern hospitality, and ‘beyond belief’ is the
perfect fit to describe Fiordland and everything we have to offer,” she says.
Fiordland Outdoors owner operator Christine Wallace says the brand is in “perfect
synergy” with the high-value experience that Fiordland offers.

“The brand communicates a premium location and offering that’s very much in sync
with what we do here. It’s very timely when all regions around New Zealand are
being considered by domestic travelers,” she says.

Jodi Williams, Air New Zealand’s General Manager Global Brand and Content
Marketing, says Air New Zealand has a special connection with Fiordland through its
work with DOC to bring back birdsong on the Great Walks, three of which are
located in Fiordland.

“Fiordland Beyond Belief helps position Fiordland as a world-class destination,
famous for its majestic scenery, and has inspired me to visit this unique and special
part of New Zealand,” she says.

Operators are currently being encouraged to incorporate the ‘Beyond Belief’ brand
and associated imagery into their marketing and a new website is expected to launch
within the next two months.

For further media information or high res images please contact:
Madeleine Peacock
Destination Fiordland Manager
E: madeleine@fiordland.org.nz
M: 027 367 1334
Fiona Woodham
Southern PR
E: Fiona@southernpr.co.nz
M: 0274 313 270

Crowne Plaza Queenstown rolls out red carpet to welcome first conference business post COVID-19

Queenstown’s premium place to meet, Crowne Plaza Queenstown, has opened its doors earlier than anticipated and is rolling out the red carpet to welcome its first conference post COVID-19.

The iconic lakefront hotel was originally scheduled to re-open in July to welcome domestic travellers for the school holidays and ski season. Instead it opened yesterday (Wednesday June 17) to welcome a conference group from The Icehouse business growth and development company in Auckland.

Business leaders attending the conference from June 18 to 20 all operate businesses turning over $3million-plus, and after completing management programmes with The Icehouse are visiting Queenstown as part of an Owner Manager Exchange (OMX) program.

The Icehouse Customer Relationship Manager Raewyn Goodwin says there was “no better place than Queenstown” for business owners to take a helicopter view of their business and assess growth opportunities in the wake of COVID-19.

“They own and operate businesses that are the backbone of the New Zealand economy so we’re delighted to bring them to Queenstown and support the town,” she says.

Crowne Plaza Queenstown General Manager Stewart Manson says the hotel also made the best a tough situation, using its temporary closure as an opportunity to refresh its conference rooms and carry out a ‘soft touch’ update to its premium Lakeview Rooms. It has also introduced enhanced cleaning and operating protocols under its new IHG Clean Promise in guest rooms.

“Conference and events are key segments for the business mix of the hotel, and we’re delighted to have had the opportunity to open a little earlier than expected to welcome this group,” he says.

“Although recovery from COVID will certainly take a while, this is a positive indicator that there’s demand for meetings.

“A number of new and repeat customers have already confirmed events for later in the year. This is great not just for Crowne Plaza, but other hospitality and accommodation providers in the region.”

Queenstown Chamber of Commerce chair Craig Douglas welcomed the news.

“Queenstown’s home to a vibrant mix of innovative and resilient businesses, and while we recognise we’re on a long road to recovery, we’re happy to celebrate milestones like this.”

Tourism body Destination Queenstown, which last year generated approximately $47million-worth of leads for Queenstown through its own conference and incentive bureau activity, is also delighted with the news.

“Queenstown is a world-class destination for business events, and it’s fantastic to see the recovery begin in this sector,” says interim chief executive Ann Lockhart.

“Conferences, incentive programmes and other business events will play an important role in our district’s recovery.”

ENDS

 

For more media information please contact:

Fiona Woodham
Southern PR
M: 0274 313 270
E:
fiona@southernpr.co.nz

Southern Crossings is a leading bespoke travel specialist for New Zealand, Australia and the South Pacific. We are a Conde Nest Traveler New Zealand and Australian Specialist, Virtuoso On-Site Partner, Virtuoso UltraLuxe member, Signature Travel Network Destination Specialist, Travel Leaders in-Country partner and Traveller Made Destination Management Company.

Since 1986 we have been dazzling the most discerning travelers with our collaboratively designed, one-of-a-kind experiences and our outstanding network allows access to truly unique and exclusive experiences. While in country each client receives a 24/7 dedicated concierge service guaranteeing a seamless travel journey.

 

Tourwriter appoints Glenn Campbell and Pierre Malou as co-CEO’s to lead the company towards further growth

Tour operator software company, Tourwriter, have announced a new leadership structure, with Glenn Campbell and Pierre Malou taking on a co-CEO partnership. Malou, with a strong background in sales, marketing and business acceleration, will be focussing on the growth and operational excellence of the company. Campbell will apply his wealth of tourism, technology and financial knowledge to the product, research and development and continued financial excellence of Tourwriter.

Adopting a co-CEO structure is a decision that Tourwriter believes will benefit their customers. “This dual leadership enables us to continue innovating and providing travel designers with the quality products and services that they have come to expect from Tourwriter, while positioning us to continue to grow when travel resumes” said Tourwriter Director, Serge Van Dam.

Malou believes in the need for the global tourism industry to be willing to be agile and make changes to their business where possible, commenting “with the impact of COVID-19 in mind, we want to emphasise that all of us in the industry need to sharpen our focus and work collaboratively. It’s undeniable that travel is going to change, and it’s important that the industry changes with it – rather than get left behind. Our dual leadership structure will allow Tourwriter to be innovative and adaptive, we are changing with the times and readying ourselves for continued growth. We are excited to continue providing innovative and powerful software products that allow our customers to succeed in creating exceptional travel experiences” finished Malou.

It’s clear that COVID-19 is significantly impacting the global tourism industry. Campbell and Malou are steadfast in their belief that the tourism industry and businesses within it will be able to thrive once again. “In the past we’ve seen how the industry has been impacted by other pandemics, recessions and political instability, but it’s evident that the tourism industry is resilient and is excellent at bouncing back from these events,” said Campbell. “People around the world will want to travel again as soon as they can and tour operators need to be ready for when demand inevitably returns,” finished Campbell. Both feel the time is right to take advantage of the significant disruption in the industry to re-imagine the way that tour operators work, and currently have a special project underway to enable this to happen. They are hoping to announce more on this initiative in the coming months.

 

Iconic Hole in the Rock cruises resume in time for the long weekend

Paihia-based cruise operator Fullers GreatSights will resume their famous Hole in the Rock cruises this long weekend, in a welcome boost for local tourism.

Fullers GreatSights operations manager Barry Nielson says the crew are excited to be returning to the water and sharing their stories with visitors.

“The Hole in the Rock cruise is an iconic Northland experience and the team are looking forward to showcasing the Bay of Islands to Kiwis,” he says.

Cruises were suspended in late March as the country entered lockdown and the return of the weekend cruises signals a significant step in encouraging visitors to the region according to Northland Inc’s General Manager for Destination, Tania Burt.

“A visit to Northland isn’t complete without exploring the beautiful Bay of Islands and the return of this iconic cruise is a great way for us to get the message out that we’re open for business,” she says.

Albert Ernest Fuller first pioneered cruises through the islands in the 1930s, taking paying passengers along with him as he collected cream and delivered supplies to island residents.

Although modern vessels now navigate through the sheltered waters, the delivery of mail is still done to this day.
“We’ve got a big sack of mail that needs to get through on the first cruise!” says Nielson.

The four-hour cruise will operate on Saturdays, Sundays and public holidays from 30 May at a reduced rate of just $99 per adult and $49.50 per child.

Sailings depart Paihia at 9:00am and Russell at 9:10am and are licensed by the Department of Conservation for dolphin watching, with a dolphin sighting guarantee.

Bookings can be made online at dolphincruises.co.nz or through local accommodation and information centres throughout Northland.

ENDS

Contact:
Daniel Rode
danielr@entradatravelgroup.com
027 491 3530

A pretty good plan D – Dunedin launches high impact domestic marketing campaign

Enterprise Dunedin, the Dunedin City Council’s destination marketing arm, has launched an intriguing, high impact new domestic marketing campaign, entitled ‘Dunedin, a pretty good Plan D’, which aims to attract a healthy share of the New Zealand travel market in the months ahead.

With the usual self-deprecating, wryly humorous branding Dunedin is renowned for, the campaign highlights the city’s many attractions in an unfolding story of references to famous international visitor hotspots, with stunning creative imagery backing up the connection.

Enterprise Dunedin Director, John Christie, says, “We are conscious that Kiwis had to cancel their international travel plans this year and many would have been heading to ‘bucket list’ locations and activities overseas. Dunedin may not have been their first choice, but it is ‘a pretty good Plan D’ and can offer alternatives that comparable to those found in Europe, Asia, Australia and the US.”

The initial focus of the campaign will be on the four-five hour ‘drive market’, i.e. people in Canterbury and the southern South Island regions. It will then expand to the Wellington and Auckland ‘fly market’.
Mr Christie is confident the campaign will have impact, saying, “Prior to COVID-19 the domestic market was our largest in terms of spend, accounting for $527M in the year to March 2020. For the many Dunedin businesses that rely on tourism, the current economic downturn makes attracting New Zealand visitors to the city over the next six to eight months crucial to their survival.

“We hope the beautiful visuals and surprising comparisons of this campaign, will help to change Kiwis existing perceptions of Dunedin and entice them to come and explore the special places that are so abundant here. Our compact city has so many destinations that overseas visitors rave about; ‘Dunedin, a pretty good Plan D’ will turn the spotlight on them for the domestic market to see,” Mr Christie concludes.

Another key part of the campaign is targeting Dunedinites themselves. To ensure locals are also encouraged to patronise nearby attractions, a new Explore Dunedin programme has been launched on the My Little Local app, featuring special offers and promotional deals.

The campaign kicked off with the first in series of videos showcasing well-known Dunedin landmarks. It reveals the beauty and ancient story of the Pyramids at Okia Reserve on Otago Peninsula.

ENDS

For more information please contact:
John Christie
Director Enterprise Dunedin
Dunedin City Council
Telephone: 03 471 8836 Cell 027 4915 916
Email: john.christie@dcc.govt.nz

InterCity’s national bus services resume

InterCity, New Zealand’s only national bus network will resume limited services from 28 May, providing long awaited transport options for hundreds of thousands of Kiwis.

Prior to lockdown, InterCity carried 1.5 million passengers a year on more than 100 daily services connecting the length and breadth of New Zealand. Domestic travellers accounted for 85% of all passengers.
InterCity CEO, John Thorburn, says staff are excited about the restart.

“InterCity is a crucial service for communities across New Zealand and we’re excited about welcoming passengers on board in time for the long weekend.”

Due to physical distancing measures, InterCity will have reduced seating capacity, meaning services may run at a loss. As a result, not all stops on the network will be available.

Thorburn says the company will be unable to continue operating loss-making services over the long term. Discussions are currently underway with the Government and the company is hopeful that these will enable sustained operations and the re-expansion of the network.

“We’ve taken the decision to restart, even though it will be at a loss, while we continue to discuss support from Government,” he says.

Services will resume to most major towns and communities in the national network.
Connections to some communities will not be possible under the limited restart.
Reservations for travel from 28 May onwards can now be made at intercity.co.nz.

ENDS

Contact:
Daniel Rode
General Manager Digital & Brand
027 4913530

For images/video see https://entradatravelgroup.brandkit.io/assets?tags=InterCity

About InterCity
InterCity provides New Zealanders with access to affordable, safe and reliable travel to over 600 towns, cities and communities. By comparison, Air New Zealand flights connect just 20 destinations (12 in the North Island and 8 in the South Island).
Since being privatised in 1991, InterCity has operated as a successful commercial organisation without any subsidies or funding from central or local government.

GCH Aviation Partners with Skydiving Kiwis to bring skydiving to Sumner Beach, boosting Canterbury tourism.

Skydiving Kiwis will soon be landing into Sumner Beach to give the Canterbury tourism industry a much-needed boost.

New Zealand’s most experienced and safest private aviation company, GCH Aviation, the parent company of Garden City Helicopters will be operating the helicopter flights.

“GCH Aviation/Garden City Helicopters is thrilled to be working alongside Skydiving Kiwis in launching this new tourism experience,” says Caroline Blanchfield, Group Marketing Manager, GCH Aviation.

“This is a totally new product in New Zealand tourism and that’s a great place to be.”

“Some might think that this is a strange time to bring a new product to market, but this is exactly the time to innovate and launch a new tourism experience to put Christchurch on the domestic and later the international map. It really will appeal to Kiwis looking for a new thrill,” says Blanchfield.

Skydiving Kiwis has been a successful tourism venture in Ashburton for over a decade and hopes to bring skydiving into Christchurch as well as Hanmer Springs.

Director Lee Barraclough says the award-winning tourism operation has been working hard on these two projects for nearly two years and is now in the final stages of being able to take Cantabrians skydiving over the Sumner coastline.

“We secured approvals from Environment Canterbury, who manage the beaches, and Airways and are now working with CAA to create a solid framework for our new skydiving base,” said Barraclough.

Skydiving Kiwis will offer a unique adventure experience for Cantabrians and visitors jumping into the stunning setting of Sumner Beach from Garden City Helicopters.

Barraclough says his team of instructors are eager for the last pieces of the puzzle to fall into place to start training sessions and test jumps with the helicopter crews.

The tandem jumps will land on a small section (20m by 20m) of between Cave Rock and Shag Rock which will be temporarily cordoned off by experienced drop-zone crews.

“We only plan four flights a day at the start and that small section of beach will only be cordoned off for 20 minutes at the time, before other people can use it again,” says Barraclough, who is a resident of Sumner and wants to make ensure his operation becomes a treasured asset to the suburb and not a burden.

“It is our aim for Sumner residents to enjoy the skydivers, but also for other businesses to benefit from the visitors we bring into Sumner.”

Barraclough also wants to offer the community the opportunity to use skydiving as a vehicle for fundraising.

“This year, we have done seven charity events with our Ashburton operation and the last one raised $52,000, so we hope we can replicate this in Christchurch and Hanmer Springs.”

While the New Zealand tourism industry is fearing the near future without foreign visitors, Barraclough is confident the domestic appetite for adventure will enable many adventure activity businesses to create a sustainable and innovative business model.

“We can reimagine our tourism industry. Instead of competing, we can collaborate, like with the Adventure Park, to offer a compelling package to visit Canterbury, or for Cantabrians to enjoy their own backyard.”

Skydiving Kiwis is also planning to bring tandem skydiving to Hanmer Springs and Barraclough aims for the first jumps to coincide with the hot pools reopening on May 26.

Both new operations in Hanmer Springs and Sumner will start with 6 to 10 staff but Barraclough expects this to grow over the coming year.

“We first want to build a sustainable relationship with domestic customers and once the borders are open again, we intend to be in a strong position to expand.”

 

For more information or interview requests, please contact Coen Lammers on 021-730239

Waitangi Treaty Grounds opening during Level 2

Waitangi Treaty Grounds will be opening to the public from Saturday 16th May with a range of COVID-19 safety measures in place. Waitangi is committed to keeping visitors and staff safe at Aotearoa New Zealand’s most important historic site.

During lockdown Level 4 the Treaty Grounds were looked after by staff who live onsite and during Level 3 staff undertook a wide range of maintenance and improvement projects. The taonga and artworks in the museums got a well-deserved rest from light exposure, with no lights on for the entire lockdown period, while all buildings and the grounds received a thorough clean and tidy up.

Chief Executive Greg McManus is excited the Treaty Grounds will be open again from Saturday. “We are thrilled to be able to open our doors again and offer a full programme of tours and cultural performances. Obviously we won’t be seeing any international visitors for some time so it is a great time for New Zealanders to visit Waitangi without the crowds and immerse themselves in our shared history. It is also a great opportunity for people to visit our newest museum – Te Rau Aroha – which only opened in February.” Te Rau Aroha tells the story of Māori commitment and sacrifice in the NZ Armed Forces from 1840 to the present day.

McManus adds, “Waitangi is the most important visitor destination in Northland so we feel a big responsibility to be open and leading the recovery of tourism in the region. We are very pleased we can do this and look forward to welcoming everyone again from this weekend.”

COVID-19 Level 2 safety measures in place at Waitangi:

  • Contact tracing procedures will be in place at the main entrance;
  • The frequency of the cleaning regime across all staff and public areas will be increased, including regular sanitisation of tables, door handles, chairs, Eftpos machines, lift buttons and surfaces including interactive touchscreens and benches;
  • Tour numbers will be limited and visitors asked to keep a safe distance from each other;
  • Audio devices used during guided tours will be sanitised between each tour;
  • Seating for cultural performances will be arranged to ensure safe distancing is maintained;
  • Hongis and handshakes will be removed from pōwhiri and cultural performances;
  • Extra hand sanitising stations have been placed throughout the grounds.

If you have been asked to self-isolate due to potential exposure to COVID-19, or feel at all unwell, please do not visit Waitangi Treaty Grounds.

FINISH

________________________________________________________________________________For more information contact Nineke Metz, Marketing Manager, Waitangi Treaty Grounds ninekemetz@waitangi.org.nz , mobile 027 242 5913