Tourism industry launches careers package to attract New Zealanders

A three-year package of initiatives designed to attract New Zealanders to tourism careers has been launched today at TRENZ 2019.

Building on the range of workforce development activities already underway across the industry, the package is designed to:

 improve knowledge and perceptions of tourism and tourism careers
 make it easier for young people to experience tourism careers through activities like industry open days and placement programmes
 ensure those entering tourism employment have a positive experience so they stay in the industry. This will include activities like employer support and mentoring programmes.

The package aims to help attract the estimated 40,000 new employees needed to support tourism growth over the next five years.

It will complement and expand on the work already being done through other programmes to attract and retain talent such as YoungTEC professional development programme and the Go With Tourism programme launched earlier this year by Auckland Tourism, Events and Economic Development (ATEED). Focused on the Auckland region, this game-changing new job platform at www.gowithtourism.co.nz aims to match young job-seekers with quality employers within the tourism industry. It also provides information about the variety of roles available in tourism.

In 2018, TIA partnered with ATEED to undertake perceptions research to better understand what young Kiwis think about working in tourism and who influences their thinking.

This research offered new insights for industry employers and educators so they can attract more young people and effectively retain and develop them into sustainable career pathways. It found that parents and teachers are enormously influential in career choice. Tourism jobs are also perceived as having average pay and being short-term.
“The perceptions research provided the basis for our business case. After extensive consultation with industry members around the country, we are excited to launch this package of eight initiatives today,” TIA Chief Executive Chris Roberts says.

The complete package is estimated to cost $1.9 million and TIA is currently seeking funding from government and other sources.

TOURISM INDUSTRY AOTEAROA
Inspire House, 125 Featherston St, Wellington 6140, New Zealand
P +64 4 499 0104 www.tia.org.nz E info@tia.org.nz
“This package has the potential to make a real difference to our industry’s future. Other industries are well advanced in programmes to attract talent and tourism can’t afford to be left behind. By taking a coordinated approach, we can become more competitive in attracting the talent we need to continue offering world-class visitor experiences,” Mr Roberts says.

To read Careers in Tourism: A Business Case, go to https://tia.org.nz/assets/c988157abd/Careers-in-Tourism-Business-Case-FINAL-MAY-2019.pdf

About TRENZ 2019 www.trenz.co.nz

TRENZ brings together about 300 New Zealand tourism operators (sellers) with targeted international travel and tourism buyers and media from New Zealand’s key established and emerging tourism markets. The event directly helps to grow New Zealand’s $39.1 billion tourism industry. Hosted in Rotorua, TRENZ 2019 is being held at Energy Events Centre, Rotorua, 13-16 May. Tourism Industry Aotearoa (TIA) manages TRENZ on behalf of the Tourism Industry New Zealand Trust. TRENZ is supported by Tourism New Zealand, Air New Zealand, Destination Rotorua, Auckland Airport, AccorHotels, Millennium Hotels and Resorts, QT/Rydges New Zealand, Sudima Hotels and Resorts, Christchurch International Airport, The Great Journeys of New Zealand, and Tranzit Group.

For more information, please contact:
Nic Still
Communications Advisor
027 215 6124
nic.still@tia.org.nz

Wednesday 15 May 2019
Media Release from Tourism Export Council of New Zealand

Our Largest Export Industry Is a Serious Career Option

The Tourism Export Council of New Zealand says more needs to be done to encourage young people to consider a long-term career in tourism.

Chief Executive of the Tourism Export Council of New Zealand (TECNZ) Judy Chen has welcomed the announcement of a careers package to attract 40,000 new employees in the next five years.

Today, Tourism Industry Aoteoroa (TIA) announced a three-year package of initiatives designed to attract New Zealanders to careers in the tourism industry, where TECNZ is part of the working group contributing to this work.

TECNZ Chief Executive Judy Chen says TECNZ has been working for some time to encourage careers in tourism and she is pleased to see further work being done to attract and retain people in the tourism industry.

‘’For too long tourism has been considered a temporary option until something else comes along.

Our industry is not only New Zealand’s largest export earner, but it is continuing to grow at a rapid pace and it is essential to our reputation as a visitor destination that we attract and keep new talent.

Because of this need, we established ‘YoungTEC’ some years ago as a subsidiary of TECNZ to encourage networking within young tourism professionals and to develop new leaders in our industry.

We now have a professional development programme, an annual Summit, and a Leadership Day course aimed at supporting young tourism professionals in their career path.

We also offer YoungTEC members regular networking events and a partnership programme with the New Zealand School of Tourism where students get a glimpse of what it is like to work in the tourism industry through a ‘speed-dating‘ initiative.’’

The new package announced by TIA today is designed to: improve knowledge and perceptions of tourism and tourism careers, make it easier for young people to experience tourism careers through activities like industry open days and placement programmes and ensure those entering tourism employment have a positive experience so they stay in the industry.

About the Tourism Export Council of New Zealand

The Tourism Export Council of New Zealand (TECNZ) is a trade association that represents the interests of the inbound tourism industry since 1971. Its membership includes inbound tour operators (Inbound Members) and attraction, activity, accommodation, transport suppliers, regional tourism organisations and tourism services providers (Allied Members). TECNZ members collectively handle most of New Zealand’s international visitor arrivals. www.tourismexportcouncil.org.nz.

For more information please contact:

Judy Chen

CEO Tourism Export Council of NZ

027 6644 836

Wellington’s ZEALANDIA and James Cook Hotel Grand Chancellor Announce Sustainability Partnership

A new sustainability partnership between ZEALANDIA eco-sanctuary and James Cook Hotel Grand Chancellor aims to strengthen environmental goals and enrich the visitor experience to Wellington.

The agreement will see $2 of every Wellington room night booked via grandchancellorhotels.com donated to conservation efforts in the sanctuary.

“Our visitors will be supporting conservation even while they sleep”, says Steve Martin, Hotel General Manager. “Visitors to Wellington are eco-conscious and want to experience the natural world New Zealand is known for. We’ll also be encouraging them to visit ZEALANDIA, just 10 minutes from our hotel.”

Both organisations have a long history of sustainability initiatives.

Matt Valentine, ZEALANDIA Acting Chief Executive says, “We want to share our vision of a nature-rich city and encourage visitors to change the way they live with nature. This partnership shows our shared commitment to a more sustainable future.”

The James Cook Hotel Grand Chancellor has a ‘Green Team’ of passionate staff, always looking for new initiatives to reduce the busy hotels environmental footprint, such as donating surplus food, eco room service incentives and sustainable packaging. ZEALANDIA has a fleet of electric passenger shuttles, composts all greenwaste from its cafe, collects rainwater and generates some of its own power through rooftop solar panels.

Both Valentine and Martin agree that the partnership is a great opportunity to introduce ZEALANDIA to guests of the James Cook Hotel Grand Chancellor, and contribute to the sustainability goals of each of our organisations. “We’re looking forward to building a more sustainable future, together.”

W | ​www.grandchancellorhotels​ W | ​https://www.visitzealandia.com/
Media Contact details:

Jessica Taylor | Marketing & Communications Manager | James Cook Hotel Grand Chancellor
021 190 7368 E: marketing@jamescookhotel.co.nz

Margaret McLachlan | Senior Corporate Communications Advisor | ZEALANDIA

+64 4 920 2222 E: Margaret.McLachlan@visitzealandia.com

About ZEALANDIA

ZEALANDIA is the world’s first fully-fenced urban ecosanctuary, with an extraordinary 500-year vision to restore a Wellington valley’s forest and freshwater ecosystems as closely as possible to their pre-human state. The 225 hectare ecosanctuary is a groundbreaking conservation project that has reintroduced over 20 species of native wildlife back into the area, some of which were previously absent from mainland New Zealand for over 100 years.

About the James Cook Hotel Grand Chancellor
The James Cook Hotel Grand Chancellor is located in the heart of Wellington City, conveniently situated between the leading retail district of Lambton Quay and the business hub of The Terrace. The 4 ½ star hotel features 268 accommodation rooms, valet parking, two restaurants and bars, a day spa, complimentary Wi-Fi and fitness facilities, with in-house guest yoga offered on a regular basis. A $12m refurbishment is currently in progress, with new Club and Executive Rooms due to open in July 2019.

Media Information

Tuesday 7 May 2019

New General Manager for Leading Wanaka Hotel

The Board of Edgewater-Lake Wanaka has appointed a new General Manager.  Catherine Bone will start on 21 May 2019.

Most recently, Catherine has been a Senior Lecturer and Stream Leader at the Pacific International Hotel Management School in New Plymouth.  She has completed an MBA degree from the University of Cumbria in 2016, majoring in Leadership and Sustainability.

Catherine brings extensive general management experience to Edgewater.  She has worked in prestigious hotels and resorts in the UK, Australia and New Zealand.  Her appointments have included Hand Picked Hotels and Macdonald Resorts and Hotels (UK), and, Spicers Retreats – Hidden Vale and Peppers Craigieburn – (Australia).

In New Zealand Catherine has held management positions at Marlborough Vintners Hotel and Accor’s Puka Park Resort.

In making the announcement, Chairman of the Board, David Robinson, noted the selection panel was impressed with Catherine’s extensive management experiences.  “Catherine has a wealth of experiences and skills gained as a general manager in not only New Zealand, but also Australia and the UK.  In addition, Catherine brings learnings from her recent MBA and hospitality lecturing roles”, says David.

Catherine stated how delighted she is with the appointment and is very much looking forward to working with the Team at Edgewater. She said, “Wanaka is a special place and Edgewater being so well established, I am committed to the role and ensuring that we build on the existing work already done and seeing the Resort go from strength to strength”.

Catherine will join current General Manager, Jon Brown for a two-week transition period. ENDS

For further comment

David Robinson, Chairman of the Board, Ph 027 436 1056

For further details on the hotel

Trish May, Business Development, Ph 021 916 188, Email: bd@edgewater.co.nz

 Hotel Images:  https://www.dropbox.com/sh/edeuzxnvznbgxf7/AACAstM9H0_BTyUzdh7lt8yha?dl=0 

About Edgewater

Edgewater is privately owned and an independent, resort style, hotel situated on the shores of Lake Wanaka.  The hotel holds a Qualmark New Zealand four and half star hotel grading.   Edgewater’s 103 guest rooms are spaciously set out on 10 acres of park-like land.  Amenities include restaurants, recreational facilities, day spa and concierge services.

The majority of hotel guests are from leisure holiday makers from international markets.  Weddings and business events complement this business mix.

Edgewater was winner of Hospitality New Zealand’s Best Hotel in 2017, a finalist in the ignite Wanaka Business awards 2018 and won Trip Advisor’s Certificate of Excellence for the third year running. 

www.edgewater.co.nz

A new sustainability partnership between ZEALANDIA eco-sanctuary and James Cook Hotel Grand Chancellor aims to strengthen environmental goals and enrich the visitor experience to Wellington.

The agreement will see $2 of every Wellington room night booked via grandchancellorhotels.com donated to conservation efforts in the sanctuary.

“Our visitors will be supporting conservation even while they sleep”, says Steve Martin, Hotel General Manager. “Visitors to Wellington are eco-conscious and want to experience the natural world New Zealand is known for. We’ll also be encouraging them to visit ZEALANDIA, just 10 minutes from our hotel.”

Both organisations have a long history of sustainability initiatives.

Matt Valentine, ZEALANDIA Acting Chief Executive says, “We want to share our vision of a nature-rich city and encourage visitors to change the way they live with nature. This partnership shows our shared commitment to a more sustainable future.”

The James Cook Hotel Grand Chancellor has a ‘Green Team’ of passionate staff, always looking for new initiatives to reduce the busy hotels environmental footprint, such as donating surplus food, eco room service incentives and sustainable packaging. ZEALANDIA has a fleet of electric passenger shuttles, composts all greenwaste from its cafe, collects rainwater and generates some of its own power through rooftop solar panels.

Both Valentine and Martin agree that the partnership is a great opportunity to introduce ZEALANDIA to guests of the James Cook Hotel Grand Chancellor, and contribute to the sustainability goals of each of our organisations. “We’re looking forward to building a more sustainable future, together.”

W | ​www.grandchancellorhotels​ W | ​https://www.visitzealandia.com/
Media Contact details:

Jessica Taylor | Marketing & Communications Manager | James Cook Hotel Grand Chancellor
021 190 7368 E: marketing@jamescookhotel.co.nz

Margaret McLachlan | Senior Corporate Communications Advisor | ZEALANDIA

+64 4 920 2222 E: Margaret.McLachlan@visitzealandia.com

About ZEALANDIA

ZEALANDIA is the world’s first fully-fenced urban ecosanctuary, with an extraordinary 500-year vision to restore a Wellington valley’s forest and freshwater ecosystems as closely as possible to their pre-human state. The 225 hectare ecosanctuary is a groundbreaking conservation project that has reintroduced over 20 species of native wildlife back into the area, some of which were previously absent from mainland New Zealand for over 100 years.

About the James Cook Hotel Grand Chancellor
The James Cook Hotel Grand Chancellor is located in the heart of Wellington City, conveniently situated between the leading retail district of Lambton Quay and the business hub of The Terrace. The 4 ½ star hotel features 268 accommodation rooms, valet parking, two restaurants and bars, a day spa, complimentary Wi-Fi and fitness facilities, with in-house guest yoga offered on a regular basis. A $12m refurbishment is currently in progress, with new Club and Executive Rooms due to open in July 2019.

GCH Aviation is boosting its investment in tourism infrastructure by buying Kaikoura Helicopters.

GCH Aviation Group Chief Executive, Andrew Currie says the purchase expands the group’s scenic and commercial aviation services across New Zealand and the Pacific, establishing it as one of New Zealand’s major tourism aviation providers.

He says the company is going from strength to strength and has its sights firmly fixed on the premium tourism sector. “We are ensuring our clients are given the very best experience from the minute they arrive to when they get out to explore New Zealand. Our high-value international visitors can now fly directly into Christchurch and head into the regions knowing they will receive the same high level of service, safety and experience.”

“Kaikoura is world renowned for its whale watching and the region also boasts spectacular coastal and alpine scenery. Kaikoura Helicopters is the most experienced aerial whale watching company in the world and has one of only two helicopter concessions to fly over the whale sanctuary, and we are delighted to add their expertise to our portfolio,” he says.

GCH Aviation is headquartered in Christchurch at a new $23 million base opened last year. With other bases in Nelson, Greymouth, Wellington, Vanuatu and Fiji, the company owns more than 30 aircraft and employs over 120 staff across its helicopter and fixed wing aircraft services which as well as tourism flights, also includes certified flight training, air rescue and ambulance operations.

The group’s 9,000 sqm Christchurch facility has direct access to the Christchurch Airport runway, and dedicated helipads. It includes Christchurch’s first full-service jet centre for the South Island’s rapidly growing corporate aviation market, with hangar parking and overnight facilities for jets, a private terminal, ground handling, catering, plus Ministry of Primary Industry and Customs services.

Established in 1983, GCH Aviation is the only company to hold the prestigious Helicopter Association of New Zealand Diamond Safety Award for 30+ years continuous service without injury accident to self, passengers or crew. It also holds a 100% Pure New Zealand Qualmark Gold endorsement.

GCH Aviation will be at TRENZ 2019 in Rotorua next week. Visit them on Stand #2016.

ENDS

Website: http://www.gchaviation.com/

For further information and images, please contact:

Anabel Darby

Darby PR

Tel: 021 668 090

Email: anabel@darby.pro

BDM and Quality Manager for ASURE Accommodation Group

Commencing 1^st May, Doug Robinson, Managing Director of NZAG Ltd T/A ASURE Accommodation Group, is pleased to welcome Sharon McGuire as ASURE’s Business Development and Quality Manager.

Sharon has held senior management positions in the transport, tourism, education and commerce sectors, including having served as CEO for Nelson Tasman Chamber of Commerce, NMIT Director of Regional Economic Development and General Manager of three major hotels, two based in Nelson.

Sharon is a member of the Institute of Directors and SKAL International,  Associate Fellow of NZIM, Trustee of the Brook Waimarama Sanctuary and BNZ Chairperson Top of the South. She and her husband Ian reside in Nelson and her contact details are sharon@asureaccommodation.co.nz

Sharon is looking forward to taking on this role and liaising with the tourism sector.

For further enquiries please contact:

Doug Robinson, Managing Director

ASURE Accommodation Group

Email: office@asureaccommodation.co.nz

Air Milford is a family owned and operated aviation company, specialising in personalised sightseeing excursions with particular expertise in Queenstown and Milford Sound scenic flights. You can also charter flights and enjoy even more of the dramatic scenery of New Zealand’s Fiordland and Southern Alps.

Air New Zealand says kia ora to Seoul

Air New Zealand is expanding its Pacific Rim network with the announcement today of a new direct service to Seoul, South Korea, by the end of the year.

The airline will fly three times per week to Seoul’s Incheon International Airport from 23 November 2019 and up to five times a week during the peak holiday period from late December – mid-February.

The new service will be operated by Boeing 787-9 Dreamliner aircraft with a flight time of around 12 hours northbound and just over 11 hours southbound.

Air New Zealand Chief Revenue Officer Cam Wallace says Seoul opens up exciting new opportunities for customers.

“Seoul is a densely populated city with more than 10 million residents.  Inbound leisure travel from South Korea to New Zealand has grown significantly in recent years presenting an important tourism growth opportunity for the airline and for the New Zealand tourism economy.

“We also want to encourage more Kiwi travellers to explore Seoul and South Korea.  We’re thrilled to be offering customers easy direct access to another vibrant Asian destination to add to their bucket list.  The new service will also help connect the estimated 40,000 Koreans already living in New Zealand more conveniently with friends and family in their home country.”

Air New Zealand first operated services between Auckland and Seoul in the mid-1990s but suspended the service when travel patterns changed and there was stronger demand elsewhere on its network.

Tickets for the new service will go on sale soon, subject to regulatory approvals and landing slot confirmation.

In other significant network announcements today, the success of the airline’s newly launched Taipei and Chicago routes means its will be increasing frequency to up to five times a week at peak times.  Air New Zealand currently operates three services per week on each route. From November 2019 this will increase to up to five flights per week to Taipei during the peak Northern Winter flying season and from December 2019 this will increase to up to five services per week to Chicago over the New Zealand summer peak.

Air New Zealand’s proposed schedule between Auckland and Seoul from 23 November 2019 is as follows:

Ends

Issued by Air New Zealand Communications.

MEDIA RELEASE

Take Me 2 The World Partners with CEDA – Promoting Short Term Study Tours to Manawatu.

Palmerston North-based TECNZ ITO Member Take Me 2 The World has partnered with the Central Economic Development Agency, CEDA, to create a Short-Term Study Tour itinerary, aimed at potential Chinese international students and their parents.

The purpose of the one-week programme and itinerary is to raise awareness of the secondary school study and lifestyle opportunities in Manawatu and offer an immersive experience for students and their families to experience all that’s on offer in the city and region. CEDA is responsible for organising the education element of the programme, while Take Me 2 The World, which specialises in customised tours, will lead the tourism component.

China is New Zealand’s second-largest international tourism market and this programme is also designed to leverage the opportunities created through the 2019 China New Zealand Year of Tourism. Each year, Palmerston North hosts around 800 international students from China, 100 of whom study at secondary school.

CEDA is responsible for supporting the growth of the international education sector in Manawatu by working in partnership with education providers in the region. This is achieved through promoting and showcasing Manawatu as a fantastic place to study and live, ensuring students who are studying here have the best possible experience, and identifying pathways for international students to enter regional employment opportunities.

“China is one of CEDA’s focus markets and this programme is an exciting way to grow awareness and engage with people who are actively looking at studying abroad, and ideally have them choose Manawatu” says CEDA’s International Market Coordinator, Gatsby Wang.

The programme will take students into secondary school classes so they can experience the learning environments and culture of the education providers here, while Take Me2 The World will take parents to experience local highlights like Tui Brewery, Wildbase Recovery, Feilding Sale Yards, Te Manawa Museum, Te Apiti Windfarm, and Te Apiti – Manawatu Gorge, amongst other things.

The week-long itinerary is a road trip from Auckland to Manawatu and then on to Wellington. Along the way, families will experience a range of New Zealand ‘must-do’ activities such as the Auckland Museum, including a Maori cultural performance, Waitomo Glowworm Caves, Agrodome Farm Show and Tour, Redwood Treetop Walk, Wai-O-Tapu Thermal Wonderland, Te Papa National Museum of New Zealand and Weta Workshop, to name a few.

The programme will officially be launched at the New Zealand Sister Cities Conference in Palmerston North, from March 21 – 23. The conference brings together mayors from around New Zealand and international delegations from Palmerston North’s sister city, Missoula in Montana, USA and the city’s friendship city in Japan, Mihara.

Nats Subramanian, the Chief Tour Leader at Take Me 2 The World says, “This is a fantastic example of collaboration between a local Inbound Tourism Operator and the Region’s Economic Development Agency. This really helps in bringing International visitors to the Manawatu Region and gives us the opportunity to provide an authentic Kiwi experience to them”.

Ends

For more information contact: Nats Subramanian – Chief Tour Leader
nats@takeme2theworld.com / +64 27 222 4193
www.takeme2theworld.com