Heritage and CityLife Hotels have a fixed term role as a Sales Co-ordinator for our International Leisure segment covering a 12 month maternity leave.

You can find more details about the role and apply by copying this link into your web browser; https://heritagehotels.recruitmenthub.co.nz/Vacancies/3250175/title/Sales-Coordinator

If tourism operators want to employ skilled migrant workers they may have to start paying more. That’s the message from the government, TEC CEO Lesley Immink told the end of year symposium. TEC is working with TIA and MBIE on immigration visitor and migrant worker visas categories.  “the main message the government is saying to us is, if you value this employee you have to show your value by a pay rate or wage with a minimum of $47,000 (based on a 40 hr week) whether front office language speakers, inbound operator product managers or adventure tour guides”. Migrants applying for employment under the Skilled Migrant Category also now need 160 points to qualify for the visa compared to the previous 140 points. Priority weighting and points (30) are given to those who choose to work outside the Auckland region. It is expected further changes to Essential Skills and Working Holiday Visas will be announced early next year.

Ms Immink said TEC has an ongoing friend-and-foe relationship with DoC. “tour operators care for the environment, whether they be part of a group tour, Real Journeys or THL.  We all want to deliver that experience and most of it happens on the DoC estate but there are challenges with DOC working in the commercial space.” TEC is working with TIA, DoC and the Bus and Coach association looking at improving the compliance to guiding, parking and general concessions.  “It is big work in progress with DoC experiencing phenomenal growth in recent years. So many more people are getting out and experiencing wildlife which has increased the pressure on the infrastructure and environment.”

ITOs work hard bringing in groups and FITs to New Zealand but because of supply and demand for hotel inventory, there are constant price changes and allocations.“We are constantly working on your behalf up in market to bring new business to New Zealand and it has been frustrating when ITOs secure the business thinking they have allocation and contracted rates only to be told, sorry the status quo has changed, she told operators. This causes embarrassment to the ITO and the wholesaler at the other end, and is damaging the reputation of New Zealand as a destination. A pop-up survey last month with ITOs indicated up to 30% of business being lost from New Zealand because accommodation in Auckland and Queenstown cannot be secured to complete itineraries. We need to respectfully keep talking to each other so there are less ‘surprises’ and we don’t turn off wholesalers from dropping New Zealand as one of their destinations to sell.”

TEC took a risk supporting the Choose Clean Water Campaign but wanted to contribute to a worthy project – protecting the environment. Between the campaign, a successful petition (13,000), the submission to the Next Steps for Freshwater, TEC has bought the tourism industry into an important environmental discussion with 92% of members indicating they want TEC to continue advocating for the protection of the environment. When the campaigners appeared before a select committee the young group was impressive. “All are under 30, all are studying and it was inspiring to have these young people standing up for freshwater. The Select committee with representatives from Labour, National and Green Parties with local government were highly impressed with their presentation. That combined with the Havelock North water borne illness incident, has prompted them to recommend to government that Freshwater quality become and an issue of public health & safety.

Young TEC has grown to 270 members and in its short history has already won the PATA gold award for education and training. This may be extended to other PATA member nations. Young TEC is also keen to hold TEC Talks, similar to the popular and global philosophical and inspirational TED talks on Youtube.

 

We offer a large selection of helicopter and plane experiences throughout New Zealand. We also offer charter work and the southern hemisphere’s only ski plane experience.

Media release from Mt Cook Glacier Guiding

November 16 2016

 

Tourism heavyweights join forces – offer new experiences for visitors

South Island adventure tourism leaders Fox Glacier Guiding and INFLITE’s Mt Cook Ski Planes and Helicopters, the area’s pre-eminent tourism aviation experts, have teamed up to create new glacier-guiding experiences for visitors to Mt Cook National Park.

Their pedigree for the new venture is indisputable — Fox Glacier Guiding has been guiding visitors for over 40 years, while Mt Cook Ski Planes and Helicopters has been flying sightseers for over 60.

The new partnership is operating as Mt Cook Glacier Guiding with its operational base at the Aoraki Mount Cook Airport. The company offers heli-hiking, snowshoeing and ice climbing on the Haupapa/Tasman Glacier, New Zealand’s largest.

Anticipation and excitement for the new joint venture is understandably high.

“The decision to go into partnership was an easy one given the experience, long history and resource capability we share,” says Rob Jewell, Fox Glacier Guiding CEO. “It all adds up to ensure our visitors receive the most authentic and safest glacier-guided experience possible.”

Mr Jewell sees other advantages too.  “Mt Cook Glacier Guiding is a natural fit with our operations in Fox Glacier, giving our visitors real options on both sides of the Southern Alps. It also gives our guiding team members at Fox Glacier the chance to apply their unique skills in a different location.”

INFLITE CEO Adam Joyce, owners of Mt Cook Ski Planes and Helicopters, is also looking forward to the partnership.

“It’s been a privilege for us to operate in the heart of the Aoraki Mount Cook and Westland National Park for the last 60 years. This is the home of New Zealand’s big mountain scenery, it’s definitely got the “wow” factor.

“Having Mt Cook Glacier Guiding joining us at our airport base will give our visitors the option of incredible scenic flights and glacier guiding. They can really immerse themselves in the beauty and serenity of the area.”

From a strategic perspective, Mr Joyce says the ability to offer world-class glacier guiding to visitors further enhances the company’s vision to deliver unforgettable New Zealand experiences.

The new Mt Cook Glacier Guiding team is raring to go.

“We’re looking forward to showcasing and educating visitors about this special place, so they can take home a great story,” says Mr Jewell.

ENDS

Picture captions:

1/ Tourism heavyweights join forces – Fox Glacier Guiding CEO Rob Jewell and INFLITE CEO Adam Joyce

2/ Guests and guide enjoying a Mt Cook Glacier Guiding trip

3/ Mt Cook Glacier Guiding ski plane and helicopter

4/ Mt Cook Glacier Guiding logo

For further media information contact:

Contact:                    Jo Wisniewski, Sales and Marketing

Mobile:                      022 108 6764

Email:                        marketing@mtcookguides.co.nz

Website:                    www.mtcookguides.co.nz

SALES & MARKETING MANAGER ROLE – KELLY TARLTONS SEALIFE AQUARIUM

Auckland’s famous Kelly Tarlton’s SEA LIFE Aquarium is part of Merlin Entertainments, the leading operator of visitor attractions in Australia and New Zealand and the world’s second largest visitor attraction operator. Working for Kelly Tarlton’s means representing a well-known brand with an excellent reputation, working with a diverse team in a fun and fast-paced environment.

We are seeking a Sales Manager who will manage our existing B2B relationships and deliver new opportunities across multiple B2B channels – including inbound wholesalers, local resellers and sightseeing providers, among others. This role is an integral part of delivering the attraction’s revenue targets with the support of the wider Sales and Marketing team. You will also support the regional sales team by representing the Merlin group when required.

Our ideal candidate will be experience sales professional who is numbers driven, and be a team player who is able to work with a diverse range of colleagues in order to get the job done. In return Merlin offers excellent career growth and development opportunities, global mobility for those who are interested in an international experience and a wide range of training to support your career development.

In order to be successful in this varied role you will demonstrate:

  • Minimum 3 years’ previous experience within a B2B Sales role – tourism industry desired but not essential
  • Clean full NZ Driver’s license and use of own car
  • Excellent presentation and communication skills
  • Organised with a high level of attention to detail
  • Flexible with days and times of work
  • Ability to deliver consistently high level of customer service
  • The ability to learn our product and maximise sales where possible
  • Ability to develop strong relationships
  • Competent Microsoft Office skills

Very proud to have been awarded second overall accommodation (not just B & B) on the whole West Coast by Trivago.  We don’t use any OTAs so our rating is taken just from our Trip Advisor reviews so all in all a great result to still get recognised in second place.

Breakers image web

Tourism Export Council Conference 2017 to be held in Te Anau!

Big benefits are set to come to the Fiordland region after it was announced that Distinction Hotels, supported by Destination Fiordland will host the 2017 Tourism Export Council Conference.

General Manager of the Distinction Hotel & Villas, Brent Stander says the team who put in the bid to host the conference are rapt.  “This is fantastic.  It will bring the top New Zealand inbound holiday destination decision makers to the Fiordland region and give us and every tour operator in the region a real vehicle to promote the region,” he says. “We last hosted the TEC Conference (previously known as ITOC) in 1996 so we were well over due for the region to host again”.

Mr Stander says being awarded the conference was the culmination of years of hard work by the team who working closely with inbound operators and educating them about the region. “We can’t underestimate how much value this conference means to us. It is an exciting opportunity to showcase the region and over the coming months we will be calling on other tourism operators in the region to be involved with pre and post conference familiarisation tours.”

Mrs Immink says that getting tourism operators to different parts of the country is a key part in educating them on the attractions and activities on offer. “Fiordland is one of premier visitor destinations and we know that Distinction Hotels and Destination Fiordland will do a great job in ensuring that delegates from around New Zealand and overseas will see it at its very best.”

The dates for the conference are 16-18 August 2017.  

Clear vision for improving freshwater needed say tourism leaders

Tourism industry leaders say New Zealand needs a clear vision and a long-term strategy for management of freshwater that reflects the values of New Zealanders.

And they say the importance of quality freshwater to the tourism industry is often overlooked.

Chris Roberts, Chief Executive, Tourism Industry Aotearoa, says clean freshwater is vital to the growth and sustainability of New Zealand’s $30 billion tourism industry which is aspiring to increase annual turnover to $41 billion by 2025.

“Healthy freshwater ecosystems are fundamental to supporting the natural landscapes that are the primary reason visitors travel to New Zealand. They are also integral to many tourism activities such as rafting, jetboating, swimming and fishing.

“The Government must recognise freshwater as an essential platform for the growth and sustainability of the tourism economy and that this is apparent in freshwater economic management and the resourcing of freshwater protection and improvement.

“We support the implementation of the Land and Water Forum’s recommendations of a national freshwater management approach that aligns with New Zealand values of fishing, swimming and mahinga kai/food gathering, with an overall improvement of freshwater over time.”

Lesley Immink, Chief Executive, Tourism Export Council NZ (TEC), argues that a national freshwater policy statement that only aspires to ’wadeable’ water equates to a marketing disaster for New Zealand.

“Many of New Zealand’s largest and high profile export industries, including tourism, agriculture and viticulture, trade on the country’s natural environment.

“We need to demonstrate that the aspiration of all New Zealanders, led by the Government, is at the minimum swimmable freshwater, and where we can, it should be drinkable. This must be one of New Zealand’s highest priorities – for our communities, the economy and the health and wellbeing of our lakes, rivers and streams.”

Earlier this year TEC championed the freshwater discussion on behalf of the tourism industry, supporting the Choose Clean Water campaign.

Members of that campaign will appear before the Local Government and Environment Select Committee today to recommend that the National Policy Statement for Freshwater Management sets the acceptable swimmable standard as the bottom line for New Zealand.

Discover NZ Tourism has launched a fifteen story video tour guide of the Church of the Good Shepherd, in Tekapo. This world first initiative is available by downloading the free Discover NZ Tourism app on either the Apple or Android platform and then purchasing the video tour guide for approximately $4.

The app is available at app stores by searching on Discover NZ Tourism or from the website www.discovernztourism.com

ASURE Accommodation Group, NZ owned and operated, is a nationwide group of over 38 motels, motor inns, motor lodges and apartments offering quality, affordable accommodation from Auckland to Invercargill.

The ASURE quality assessment framework ensures all properties are of an excellent standard with annual assessments to confirm ASURE membership eligibility. While these annual assessments are vitally important for maintaining a high consistent standard year on year, the ASURE brand is continually assessed daily and nationally by our guests and what they experience and of course our operators. All ASURE members have cleaning experts for product supply, train staff on safety and hygiene practices. You can rest assured ASURE are adhering to all safety & hygiene practices nationwide.

All ASURE properties are self-contained and serviced, offer free parking, free WIFI and the property owners will recommend restaurants in the local area. This means you’ll find all the ‘creature comforts’ you would expect from a quality property plus many features unique to the individual property or region along the way. All delivered with genuine ASURE hospitality and spirit!

Our ASURE loyalty programme is user-friendly, simple to use, obligation-free, and requires no formal application or joining fee – stay at three or more ASURE properties and receive $100 off your 10th stay. This is our way of saying ‘thank you’ to our ASURE guests. To book your next accommodation , simply visit ASURESTAY.com.